Viva 365 Insurance Brokers Anonymous Whistle Blower Portal

Viva 365 Insurance Brokers is committed to fair and ethical business conduct. An effective whistle blow will go a long way in ensuring that the highest ethical standards are always maintained. Any disclosure made here is treated in the strictest confidence and the identity of the whistle blower is highly protected

FAQs

Once the disclosure is received, it will be assessed and where necessary, an investigation will be launched. A report on the findings will be presented and in consultation with the board, the appropriate action will be taken. Where the whistle blower wishes to know the feedback on the outcome of the investigation, a follow up is done to update them.

All concerns will be treated in confidence and every effort made not to reveal the whistleblower’s identity.

However, whilst making all reasonable effort to maintain the confidentiality of the matter as a whole, at a certain stage in the investigation it may be necessary to make the origin of the complaint known to the person or persons the allegations relate to.

This will be discussed with the whistleblower at the time.